Michael Saltzstein: Addressing Forced Optimism Is Key to Stronger Team Culture In many workplaces, positivity is seen as a hallmark of professionalism, but when it becomes performative, it can do more harm than good. Michael Saltzstein , recognized for his insight into leadership and organizational effectiveness, recognizes that forced optimism can erode trust and authenticity within teams. When employees feel pressured to always appear upbeat, even in the face of challenges, genuine dialogue suffers, and underlying problems go unaddressed. Performative positivity often begins with the best of intentions. Leaders want to boost morale and keep teams focused on solutions. However, when this positivity is mandated or expected at all times, it can silence valid concerns and create a culture where acknowledging difficulties is discouraged. Over time, this imbalance chips away at transparency and psychological safety. Recognizing the Signs of Performative Posit...
The Emotional Work That Often Goes Unnoticed in Teams with Michael Saltzstein Behind every high-functioning team is a layer of invisible labor , subtle, emotional work that doesn’t appear on performance reviews but is essential to cohesion and morale. Michael Saltzstein brings this often-overlooked topic to the forefront, pointing out how this hidden labor supports productivity, reduces friction and fosters belonging. While formal roles focus on tasks and outputs, emotional labor sustains the human fabric of collaboration. This labor includes managing tensions, mediating conflicts, remembering birthdays, checking in on mental health, mentoring quietly or stepping in to calm stress during high-stakes moments. It is often performed instinctively and without recognition, particularly by women and people from marginalized backgrounds. Yet its impact is undeniable. The Cost of Being the Emotional Glue Invisible labor takes time and energy. Employ...