Michael Saltzstein on Business Process Improvement getsetforgrowth.com The market has gotten quite competitive. As a result, organizations must do all they can to increase or sustain the efficiency of their operations. It is if they want to stay ahead of their competitors. According to Michael Saltzstein, one way of doing so is to introduce and implement business process improvement, or BPI. Business process improvement, or BPI, is a highly customized approach that creates a better organizational workflow. As there is no definitive blueprint for BPI, each company must determine the most effective action plan for its needs. The success of BPI, therefore, lies in how thoroughly an organization maps out the process. It includes defining clear goals and objectives for the improvement, ensuring that employees are adequately trained and empowered to implement necessary changes, and continually monitoring and tweaking the process to achieve maximum efficiency. Despite the unique steps tak