The Emotional Work That Often Goes Unnoticed in Teams with Michael Saltzstein Behind every high-functioning team is a layer of invisible labor , subtle, emotional work that doesn’t appear on performance reviews but is essential to cohesion and morale. Michael Saltzstein brings this often-overlooked topic to the forefront, pointing out how this hidden labor supports productivity, reduces friction and fosters belonging. While formal roles focus on tasks and outputs, emotional labor sustains the human fabric of collaboration. This labor includes managing tensions, mediating conflicts, remembering birthdays, checking in on mental health, mentoring quietly or stepping in to calm stress during high-stakes moments. It is often performed instinctively and without recognition, particularly by women and people from marginalized backgrounds. Yet its impact is undeniable. The Cost of Being the Emotional Glue Invisible labor takes time and energy. Employ...